Privacy Policy
1. Introduction
At Saletringo, we are deeply committed to protecting the privacy and personal information of our customers, partners, and visitors to our website. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website or purchasing our products, you agree to the practices described in this Policy.
We understand that privacy is more than a legal requirement — it is a key part of the trust our customers place in us. Whether you are exploring our kayak and canoe collections, subscribing to updates, or engaging with our customer support, we are dedicated to safeguarding your personal data.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, telephone number, and physical address.
Purchase and Payment Details: Billing and shipping addresses, payment method, and transaction history.
Account Information: Login credentials, preferences, and account activity if you create an account on our website.
Technical Information: IP address, browser type, device information, and browsing behaviour (collected via cookies and similar technologies).
Communication Data: Information contained in inquiries, support requests, reviews, and other interactions with our team.
3. How We Use Your Information
Your personal information is collected and used for the following purposes:
To process orders and deliver products.
To provide customer support and respond to inquiries.
To improve our website, products, and services, including analyzing user behaviour and preferences.
To send marketing communications (only with your consent).
To comply with legal obligations and enforce our Terms of Use.
To personalize your shopping and browsing experience.
We will never sell, rent, or share your personal information with third parties for their own marketing purposes without your explicit consent.
4. Sharing Your Information
We may share your personal data with:
Service Providers: Couriers, payment processors, IT support, and marketing platforms — only to the extent necessary to provide our services.
Legal Authorities: When required to comply with applicable laws, regulations, or lawful government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, provided appropriate safeguards are in place.
All third parties handling your data are required to adhere to strict confidentiality and data protection standards.
5. Data Security
Saletringo implements robust physical, electronic, and managerial measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure server infrastructure, encryption protocols, and restricted access to personal data.
While we take reasonable steps to protect your information, no online platform can guarantee absolute security. We encourage users to also protect their own accounts and personal information.
6. International Data Transfers
Although our primary operations are based in Australia, some of our service providers may be located outside of Australia. In such cases, we ensure that any international data transfers comply with the requirements of the Australian Privacy Principles and that equivalent privacy safeguards are in place.
7. Your Rights and Choices
You have the following rights under applicable privacy laws:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Opt-Out: Withdraw consent or unsubscribe from marketing communications at any time.
Deletion: Request deletion of your personal information (subject to legal obligations).
To exercise any of these rights, please contact us at the details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance user experience, gather analytical data, and personalize content and advertising. You can manage your cookie preferences through your browser settings at any time.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Any modifications will be posted on this page with an updated effective date. We encourage you to review this Policy regularly.
10. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us:
Saletringo HQ
47 Waterloo Road, Macquarie Park, NSW 2113, Australia
Phone: +61 2 7228 9543
Email: contact@saletringo.com
Last updated: June 4, 2025